Thank you for choosing Flying Eagle Virtual Academy for your learning needs. We strive to provide high-quality educational content and services to our users. However, we understand that there may be circumstances where you need to request a refund. Please read the following refund policy carefully:

1. Eligibility for Refund:

• Refunds will only be considered within 30 days from the date of purchase or enrollment, as specified in the course/package description.
• To be eligible for a refund, you must provide a valid reason for your request.

2. Non-Eligibility for Refund:

• Refunds will not be provided for courses/packages that have been completed or accessed in part or in full.
• Refunds will not be provided for any promotional or discounted courses/packages, unless stated otherwise in the promotion.

3. Refund Procedure:

• To request a refund, please contact our customer support team with your order details and reason for the refund.
• Our team will review your request and may ask for additional information if necessary.
• Once your request is approved, refunds will be processed within 7-10 business days and will be credited to the original payment method used for the purchase.

4. Course/Package Changes:

• In some cases, we may offer the option to exchange your course/package for another of equal value.
• Course/package exchanges are subject to approval and may be granted at our discretion.

5. Exceptional Circumstances:

• We understand that there may be exceptional circumstances beyond your control. In such cases, we may consider refund requests on a case-by-case basis.

6. Policy Updates:

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us:

If you have any questions or concerns about our refund policy, please feel free to contact us.